Ps5 Cant Start The Game Or App
If you’re experiencing issues with your PS5 not starting the game or app, you’re not alone. Many PS5 owners have reported encountering this problem, and it can be frustrating when you’re eager to play your favorite game. In this article, we’ll discuss the possible causes of the issue and how to fix it.
Possible Causes of the Issue
1. System Software Update: Sometimes, a system software update can cause issues with the PS5’s system, which can result in the console not being able to start a game or app.
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2. Faulty Game Disc: Another possible cause of the issue could be a faulty game disc. If the disc is scratched or damaged, the console may not be able to read it properly.
3. Insufficient Storage Space: If your PS5 doesn’t have enough storage space, it may not be able to start a game or app. Make sure you have enough free space before trying to start a game or app.
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4. Network Connectivity Issues: If you’re trying to play an online game or use an online app, network connectivity issues may be causing the problem.
5. Corrupted Data: If the game or app data is corrupted, it can cause the PS5 not to start the game or app.
How to Fix the Issue
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1. Restart Your PS5: One of the easiest ways to fix the issue is to restart your PS5. Turn off the console, unplug the power cord and wait for a few minutes before plugging it back in and turning it on again.
2. Update Your System Software: If the issue is caused by a system software update, make sure you have the latest update installed. Go to Settings > System > System Software > System Software Update and select Update System Software to download and install the latest update.
3. Check the Game Disc: If the issue is caused by a faulty game disc, check the disc for any scratches or damage. If the disc is damaged, replace it with a new one.
4. Free Up Storage Space: If your PS5 doesn’t have enough free space, delete some old games or apps that you no longer use to free up space.
5. Check Your Network Connection: If the issue is caused by network connectivity issues, check your internet connection and make sure it’s working properly. You can also try connecting your console to the internet using a wired connection instead of Wi-Fi.
6. Reinstall the Game or App: If the game or app data is corrupted, try reinstalling it. Go to Settings > Storage > Games and Apps > select the game or app that’s not working > Options > Delete. Then, reinstall the game or app from the PlayStation Store.
7. Contact PlayStation Support: If none of the above solutions work, contact PlayStation support for further assistance.
FAQs
Q: Can a corrupted game save file cause this issue?
A: Yes, a corrupted game save file can cause the PS5 not to start the game or app.
Q: How can I check if my PS5 has enough storage space?
A: Go to Settings > Storage and you’ll be able to see how much storage space is available.
Q: Can a faulty HDMI cable cause this issue?
A: No, a faulty HDMI cable shouldn’t cause this issue. However, it can cause other display-related issues.
Q: Can a power outage cause this issue?
A: Yes, a power outage can cause the PS5 not to start the game or app. Make sure to turn off your PS5 properly before a power outage.
Q: Can a damaged PS5 console cause this issue?
A: Yes, if your PS5 console is physically damaged, it can cause issues with starting games or apps.
Conclusion
In conclusion, if your PS5 can’t start a game or app, there are several possible causes of the issue. You can try restarting the console, updating your system software, checking the game disc, freeing up storage space, checking your network connection, reinstalling the game or app, or contacting PlayStation support for further assistance.
